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Returns & Exchanges

At Ance Gria, we want you to love every piece you wear, so we offer a hassle-free 30-day return policy for all unworn garments in their original condition. If your selection isn't the perfect fit, we are here to ensure your exchange or refund process is seamless.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Place the items in their original packaging with all tags attached, ensuring the garment is free from any signs of wear or makeup marks.

3

Ship It Back

Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.

4

Quality Check & Refund

Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing