Returns & Exchanges
At Ance Gria, we want you to love every piece you wear, so we offer a hassle-free 30-day return policy for all unworn garments in their original condition. If your selection isn't the perfect fit, we are here to ensure your exchange or refund process is seamless.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging with all tags attached, ensuring the garment is free from any signs of wear or makeup marks.
Ship It Back
Print the prepaid shipping label provided via email, attach it to your parcel, and drop it off at any authorized carrier location.
Quality Check & Refund
Once our team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing